Meet Ava, the AI receptionist from Hirebiz Med, built for primary care and orthopedic practices. She answers like your best front-desk person, books appointments, answers questions about your practice, and hands callers to a real Hirebiz assistant whenever a person is needed.
Ava handles the volume. Our trained US-based medical virtual assistants handle the moments that need a human. Your patients never hit voicemail, and your staff stop drowning in phone tag.
After hours, lunch, weekends and Monday-morning rush. No hold music, no voicemail.
New patients, follow-ups, refills and messages, with the details your team needs.
When a caller asks for a human or needs one, Ava warm-transfers to a Hirebiz assistant and briefs them first.
Your hours, providers, insurance, location and FAQs, learned from your website and your own team's calls.
Ava handles the calls your front desk gets all day: new patients, follow-ups, physicals, sick visits, new injuries, post-op checks and PT referrals.
“I'm calling for my mom. She's 84 and she's been really confused since her new medication…”
“Oh, I'm sorry, that sounds stressful. You did the right thing calling. Let's get her seen soon. Can I grab your name first?”
Ava reads your website, and we tune her on how your team already talks to patients.
You check every fact she'll use: hours, insurance, providers, policies.
Simply forward calls from your current line (AT&T, Verizon, RingCentral, anything). No porting required.
Hirebiz assistants take transfers, callbacks and anything Ava shouldn't handle alone.
Pretend you're a new patient, a worried caregiver, or someone asking about insurance.
Ava is a demo for a fictional practice. Please don't share real medical information on the demo line.